ANG Training and Guidance

Atrezzo Next Generation (ANG) is a web-based application that allows Providers to submit Service Authorizations accurately and efficiently directly to Utilization Reviewers.

A few things to note before getting started:

• ANG is configured to function in all internet browsers; however, Google Chrome is preferred and will offer the best system and functionality performance.
• Be prepared to set up your Multi-Factor Authentication via phone or email when registering.
• A Provider Group Admin will need to create the user role for the Provider Admin and Provider Staff accounts before you’ll be able to register.

Need assistance? For initial outreach, minor ANG issues, login issues, account lockouts, combining user profiles, and general questions associated with the ANG Provider Portal, contact angissues@acentra.com.

For escalated concerns associated with submission issues, authorization challenges, Provider Type or Specialty issues, complex technical issues that prevent submitting an authorization, and troubleshooting error codes generated by potential user or system errors, contact vaproviderissues@acentra.com.